Integrated Li-Ion inverter, EXIDE INTGERA is warranted for a Product Warranty of 3 (Three) Years against manufacturing defects arising out of a faulty or defective materials or workmanship from (a) the date of invoice or (b) from the date of manufacturing plus 6 months whichever occurs earlier. This covers both Li-Ion battery and the inverter as per the terms and conditions laid down below. Please note that plastic and rubber parts are not covered under this warranty.

Should a defect develop in this product during the period of warranty, Exide undertakes to get the equipment repaired Free of Cost. However, if the purchaser has to shift his residence to another town on account of transfer or other causes, the warranty benefit will be available at the nearest Exide authorised distributor/ service centre. Exide or its authorise distributor/Service centre reserves the right to retain any part or component replaced at its discretion in the event of defect noticed in the equipment during the warranty period.

This Warranty is directly related to overall warranty of product against manufacturing defects, defective material and workmanship except the Active Power Charge and Discharge Capacity and Energy Discharge Specifications of the Li-Ion battery which is governed by the standard performance of the Li-Ion battery as per usage. As per standard performance, the in-built Li-Ion battery capacity of the inverter will be measured using the Energy Capacity Test at any time thereafter shall meet or exceed the Back-up time provided battery meets the storage and refresh charging norms.

This Warranty Is Not Valid In Case Of The Following Events

  • The product is not used according to the instruction given in the user's manual.
  • The warranty will not apply to defects arising in company's opinion by reasons of accidents, abuse, misuse, neglect, improper installation (if not undertaken by the company or its representative), fire, flood or other act of God or any other natural calamities. Any other un-authorized repairs done or carried out will have to be borne by the purchaser. The problem of Thermal Circuit Breaker blown will not be included in the warranty of the product. The services given for the same will be a paid service.
  • The warranty will not apply if the original seals are found broken or tempered with.
  • The warranty should accompany the Exide Integra if service under warranty period is required to be carried the companies / authorize dealer center.
  • Any unauthorized accessories connected to the system will not be cover under warranty.
  • If the system is purchased from un-authorized source, the warranty will be null and void for lodging any claim. Customers must produce the warranty card and invoice in original.
  • The product is serviced by any un-authorised dealer.
  • If the product is second hand or used.
  • The warranty will not apply if the original seals are found broken or tempered with.
  • All disputes are subject to the jurisdiction Kolkata only.
  • The company in no way will be held liable for any loss or injury or damage caused to any form of life for any of the following reason.
    • Installation in an outdoor location.
    • Installation in an indoor location that does not provide the conditioned environment of 0 °C to 45 °C.
    • Application other than Home/commercial UPS, Inverter.
    • Damage due to insufficient ventilation of the product.
    • Damage or corrosion resulting from environmental pollution such as chemical vapor, acid rain, direct contact with salt water, rust, scratches, aging.
    • Damage caused by abused, accident, animals or insects and impact of force or shock than set in the specification.
    • Use of Product that exceeds the agreed operation range.
      • SOC 8~100%
      • Temperature 0°C ~ 45°C (during charging).
      • Temp management should be done by inbuilt system.
      • Temperature -5⁰C ~ 55⁰C (during Discharging).
      • Design Usage pattern
    • External influences including unusual physical or electrical stress (e.g., power failure surges, lightning, flood, fire, accidental breakage, etc.)
    • Any other event not attributable to Exide Industries Limited.

    Note: In case of Battery Replacement the old battery will be the property of Exide Industries Limited.
    In case of change of any part the old part will be the property of Exide Industries Limited